Training & Education | Carelon Behavioral Health of Maryland

Training & Education

Introduction

Ongoing training is available to help familiarize all participating providers with the Carelon Behavioral Health and Maryland Medicaid systems and processes.

Be sure to review the monthly calendar for date and time for live webinars and self-paced training for providers. Explore all other menu options for the latest information on orientations, events, and requirements.

Monthly Calendar

January 2025 Training Calendar

Office Hours

January

Virtual support is available every weekday from 11 a.m. – 12 noon through Friday, January 17. The time is dedicated for providers to ask questions on a drop-in basis. Availity support staff will be joining to answer specific questions live with providers. Attendance for the entire session is not required. To register, please use the direct links in the January Training Calendar.

January 2 at 11 a.m. – 12 noon – register here
January 3 at 11 a.m. – 12 noon – register here
January 6 at 11 a.m. – 12 noon – register here
January 7 at 11 a.m. – 12 noon – register here
January 8 at 11 a.m. – 12 noon – register here
January 9 at 11 a.m. – 12 noon – register here
January 10 at 11 a.m. – 12 noon – register here
January 13 at 11 a.m. – 12 noon – register here
January 14 at 11 a.m. – 12 noon – register here
January 15 at 11 a.m. – 12 noon – register here
January 16 at 11 a.m. – 12 noon – register here
January 17 at 11 a.m. – 12 noon – register here
January 22 at 11 a.m. – 12 noon – register here
January 29 at 11 a.m. – 12 noon – register here

February

Coming soon

Availity Training

Availity Essentials Training for Carelon Providers

Authorization Training

Webinar:

Submitting Authorizations to Carelon BH for Maryland PBHS Providers

Presentation:

Submitting Authorizations for Maryland Providers

Claims Training

Coming soon

Provider Forums

What’s New Info Series

Creating a Partnership of Trust and Collaboration: An Overview of Maryland’s Behavioral Health Administrative Services Organization

This series will offer presentations highlighting an overview of the ASO and What’s New? – a walkthrough of the new Carelon website and an interactive Q&A. Content of each session will build upon the previous session/s. Though attendance is not required at all three sessions it is strongly recommended. For more information, click here.