Quality Management

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• Outpatient Mental Health Center Audit Tool
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• Substance Use Disorder Audit Tool
• Health Home Audit Tool

HLOC MH: Enhancing Mental Health Care through Quality Metrics

Join our series to refine your expertise, drive quality improvements, and deliver exceptional mental health care that reflects the latest standards in health care excellence.

• Purpose: This Advanced HEDIS Training Series is specifically designed for Higher Level of Care Mental Health Providers who are committed to elevating the quality of mental health services. We focus on critical HEDIS measures like Follow-Up After Hospitalization for Mental Illness (FUH), Adherence to Antipsychotic Medications for Individuals with Schizophrenia (SAA), and Initiation and Engagement of Alcohol and Other Drug Use or Dependence Treatment (IET). The series aims to empower mental health professionals to integrate these metrics into clinical practice effectively, ensuring that patients receive comprehensive, continuous, and coordinated care.
• Audience: This training is tailored for psychiatrists, clinical psychologists, mental health nurses, social workers, and other professionals working in higher-level care settings such as inpatient, residential, or intensive outpatient programs. It is particularly beneficial for those involved in quality improvement, case management, and the oversight of mental health service delivery and outcomes.
  
• Expected Learning Outcomes:
  • In-Depth Measure Analysis: Acquire an advanced understanding of FUH, SAA, and IET measures, including their definitions, objectives, and the role they play in enhancing the quality of mental healthcare.
  • Strategies for Improved Patient Outcomes: Learn evidence-based strategies for facilitating timely follow-up, ensuring medication adherence, and encouraging ongoing patient engagement in treatment programs, specifically geared to higher levels of care.
  • Clinical Application and Best Practices: Gain insights into practical applications and best practices for implementing these HEDIS measures in clinical settings, addressing barriers to care and optimizing patient follow-up and engagement.
  • Data Utilization and Improvement Techniques: Develop skills in data analysis and reporting to monitor performance on these measures, identify areas for improvement, and apply targeted interventions to enhance care delivery.
  • Interprofessional Collaboration: Strengthen the ability to collaborate with interdisciplinary teams to provide integrated and coordinated care, maximizing resources for effective patient management across various mental health services.
  • HEDIS Measurement and Compliance Insights: Understand the technical specifications and measurement standards related to HEDIS measures, helping your organization meet numerator compliance and achieve quality benchmarks.

HLOC SUD: Elevating Substance Use Disorder Care with Quality Metrics

Participate in this series to deep dive into quality metrics, enhancing the care and support provided to individuals undergoing treatment for substance use disorders in higher-level care settings.

• Purpose: This Advanced HEDIS Training Series is designed for professionals providing Higher Level of Care in Substance Use Disorder (SUD) treatment settings. The series focuses on key HEDIS measures including Follow-Up After High-Intensity Care for Substance Use Disorder (FUI) and Initiation and Engagement of Alcohol and Other Drug Use or Dependence Treatment (IET). The training aims to empower service providers to effectively incorporate these measures to ensure improved patient follow-up, treatment initiation, and sustained engagement, ultimately leading to superior patient outcomes.
• Audience: This training is well-suited for SUD treatment professionals working in residential treatment centers, inpatient facilities, and intensive outpatient programs. It targets addiction specialists, counselors, clinical directors, and case managers involved in quality improvement and the oversight of SUD services.

Expected Learning Outcomes:

• Comprehensive Measure Understanding: Develop an advanced comprehension of the FUI and IET HEDIS measures, focusing on their purpose, methodology, and impact on the quality of SUD care and patient recovery.
• Effective Follow-Up and Engagement Techniques: Learn evidence-based methods to ensure successful follow-up after high-intensity care and enhance patient initiation and engagement in treatment programs, specifically for higher levels of care.
• Clinical Integration and Best Practices: Discover practical approaches for integrating these HEDIS measures into clinical workflows to ensure seamless transitions from high-intensity care settings to ongoing treatment and support.
• Performance Monitoring and Data Utilization: Acquire skills in collecting and analyzing data on FUI and IET measures, using insights to drive quality improvements and tailor interventions to patient needs.
• Coordination and Continuity of Care: Build skills in coordinating care efforts across interdisciplinary teams to promote continuity and robust support systems for recovery in patients receiving higher-level care.
• HEDIS Measurement and Compliance: Gain knowledge about the technical specifications and measurement standards linked to HEDIS measures, helping your organization meet numerator compliance and achieve quality benchmarks.

LLOC SUD: Strengthening Substance Use Disorder Care at Lower Levels

Join this series to refine your skills, contribute to the quality enhancement of SUD services, and support better outcomes for individuals in recovery at the community level.

• Purpose: This comprehensive HEDIS Training Series is tailored for professionals providing Lower Levels of Care in Substance Use Disorder (SUD) treatment settings. The series emphasizes crucial HEDIS measures such as Follow-Up After High-Intensity Care for Substance Use Disorder (FUI) and Initiation and Engagement of Alcohol and Other Drug Use or Dependence Treatment (IET). The training aims to equip providers with strategies to enhance patient follow-up, treatment initiation, and sustained engagement, thereby improving the quality and effectiveness of SUD services in outpatient and community-based settings.
• Audience: This training is ideal for SUD treatment professionals working in outpatient clinics, community mental health centers, and other lower-intensity care settings. It is geared toward addiction counselors, therapists, social workers, program coordinators, and anyone involved in the delivery and improvement of SUD treatment services.

Expected Learning Outcomes:

• Understanding Key HEDIS Measures: Develop a comprehensive understanding of FUI and IET measures. For FUI, focus on the percentage of acute inpatient hospitalizations, residential treatment, or withdrawal management visits for a diagnosis of substance use disorder among individuals aged 13 and older that lead to a follow-up visit or service. Learn how these measures apply to lower-level care settings and their role in enhancing the continuum of care.
• Enhancing Follow-Up and Treatment Engagement: Acquire strategies to ensure effective follow-up after high-intensity care and increase initiation and engagement in SUD treatment programs, specifically within lower-level care environments.
• Integration of Best Practices: Discover practical methods for integrating these measures into daily clinical operations, focusing on overcoming specific barriers present in lower-intensity care settings.
• Data and Performance Evaluation: Develop the capability to utilize data effectively for monitoring performance on these measures, identifying improvement opportunities, and implementing evidence-based interventions.
• Collaborative Care Approaches: Strengthen skills in coordinating with broader healthcare teams and community resources to provide integrated and holistic care for patients, enhancing support systems for recovery.
• HEDIS Measurement and Compliance: Acquire essential knowledge about technical specifications and quality and measurement standards related to HEDIS measures, helping your organization align with industry best practices, achieve numerator compliance and quality benchmarks.

Enhancing Mental Health Care at Lower Levels of Care

Participate in this series to elevate your practice, improve mental health care quality, and achieve better patient outcomes within your community.

• Purpose: This HEDIS Training Series is specifically designed for mental health providers operating in lower levels of care. The series focuses on vital HEDIS measures such as Follow-Up After Hospitalization for Mental Illness (FUH), Initiation and Engagement of Alcohol and Other Drug Use or Dependence Treatment (IET), and Adherence to Antipsychotic Medications for Individuals with Schizophrenia (SAA). The training aims to equip providers with the knowledge and tools necessary to improve patient follow-up, treatment initiation, medication adherence, and overall quality of care in outpatient and community-based mental health settings.
• Audience: This program is tailored for mental health professionals working in outpatient clinics, community mental health centers, and other lower-intensity care settings. It is ideal for therapists, counselors, social workers, case managers, and program coordinators involved in mental health service delivery and quality improvement.

Expected Learning Outcomes:

• Understanding Key HEDIS Measures: Develop a comprehensive understanding of FUH, IET, and SAA measures, and learn how they can be effectively applied to enhance mental health services in lower-level care settings.
• Improving Follow-Up and Engagement: Acquire strategies to ensure timely follow-up after mental health hospitalizations and boost initiation and engagement in mental health and substance use treatment programs.
• Ensuring Medication Adherence: Learn techniques to support adherence to antipsychotic medications, addressing common challenges in outpatient and community-based mental health environments.
• Best Practices Integration: Discover practical methods for incorporating these measures into daily clinical operations, focusing on overcoming specific barriers present in lower-level care settings.
• Data-Driven Improvement: Enhance skills in data collection and analysis to monitor performance on these measures, identify areas for improvement, and implement targeted quality interventions.
• Collaborative Care and Systems Coordination: Strengthen teamwork and coordination with interdisciplinary teams and community resources, promoting comprehensive and continuous care for mental health patients.
• HEDIS Measurement and Compliance: Acquire essential knowledge about technical specifications and quality and measurement standards related to HEDIS measures, helping your organization align with industry best practices, achieve numerator compliance and quality benchmarks.

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