Introduction
Carelon has a series of manuals available to review policies and procedures as well as administrative processes relevant to all Carelon Behavioral Health Maryland providers.
Manuals are prepared through a collaborative effort between Maryland Behavioral Health Administration (BHA), Medicaid Office of Behavioral Health Services, and Carelon Administrative Services Organization (ASO) staff. They serve as an easily referenced and evolving guide for the organizations providing our State’s vital behavioral health treatment and support services. As quality of care remains the highest priority, the information contained within shall empower Maryland’s robust network of PBHS providers to deliver optimal care.