Introduction
Carelon offers a series of manuals that detail policies, procedures, and administrative processes relevant to all Carelon Behavioral Health Maryland providers. These manuals serve as essential resources for providers to stay informed and aligned with operational standards.
The manuals are developed collaboratively by staff from the Maryland Behavioral Health Administration (BHA), the Medicaid Office of Behavioral Health Services, and the Carelon Administrative Services Organization (ASO). These resources act as a convenient and evolving guide for organizations offering crucial behavioral health treatment and support services throughout the state. With quality of care as our top priority, the information is designed to empower Maryland’s comprehensive network of PBHS providers to deliver the best possible care.
Please note: The ABA Provider Manual lives under ABA Providers.