Behavioral Health Providers

ePREP: The state of Maryland has implemented the Electronic Provider Revalidation and Enrollment Portal (ePREP). This resource enables online provider enrollment, re-enrollment, revalidation, information updates, and demographic changes. Visit Maryland Medicaid’s ePREP portal to create a user profile or login to an existing account. After enrollment at Maryland Medicaid, register with Carelon using ProviderConnect.

Availity Essentials: Availity Essentials is a secure, one-stop, self-service, multi-payer space and our preferred choice for direct data entry claim submissions, checking eligibility and benefits, and more.

ProviderConnect: ProviderConnect is Carelon’s secure, password-protected portal where participating providers conduct certain online activities directly with Carelon 24 hours a day, seven days a week (excluding scheduled maintenance and unforeseen systems issues). The portal allows you to check claims status, check member eligibility, request inpatient and outpatient authorizations and more.

Provider Manual: The Provider Manual is where you will find important information about the services offered in the Maryland Public Behavioral Health System (PBHS).

Provider Alerts and Bulletins: Carelon emails Provider Alerts to announce important information, such as changes within the PBHS, Maryland Department of Health (MDH) announcements, and important regulatory guidance. Weekly Bulletins are also distributed as a summary round-up of the most recent updates.