Your commitment matters
Carelon Behavioral Health is proud to serve as Maryland’s Administrative Services Organization (ASO) for Medicaid participants receiving behavioral healthcare, making it easier for people in need of services to get the right care, at the right time, and in the right setting.
Our mission and values guide the way we treat our providers, participants, and each other. They are at the heart of all we do. We welcome your continued commitment to the Maryland network and encourage new providers to join us in our mission to help people live their lives to the fullest potential.
Carelon provides clinical staff coverage 24 hours a day, seven days a week, 365 days a year to respond to all participant and provider calls, including emergent, urgent and routine calls.
Contact us today. We look forward to serving you!
Your commitment matters
Carelon Behavioral Health is proud to serve as Maryland’s Administrative Services Organization (ASO) for Medicaid participants receiving behavioral healthcare, making it easier for people in need of services to get the right care, at the right time, and in the right setting.
Our mission and values guide the way we treat our providers, participants, and each other. They are at the heart of all we do. We welcome your continued commitment to the Maryland network and encourage new providers to join us in our mission to help people live their lives to the fullest potential.
Carelon provides clinical staff coverage 24 hours a day, seven days a week, 365 days a year to respond to all participant and provider calls, including emergent, urgent and routine calls.
Contact us today. We look forward to serving you!
Quick links
Availity Essentials
Access Carelon’s secure, password-protected portal to complete everyday service requests 24 hours a day, seven days a week.
Crisis Services
Get immediate support in times of crisis, including national support services and local care listed by county.
Provider Manual (Behavioral Health)
The behavioral health manual serves as an easily referenced and evolving guide for the organizations providing our state’s vital behavioral health treatment and support services.
Provider Manual (ABA)
The ABA manual aims to offer directions regarding provider participation, covered services, treatment plan requirements, and additional information to assist you in delivering exceptional care.
FAQs
Get answers to your most pressing questions related to claims, authorizations, systems, and more.
Provider Relations
Reach out to Carelon’s Maryland provider relations team with any questions or concerns.
Contact us today
Carelon Behavioral Health of Maryland: 1-800-888-1965